Privacy Policy for KHMER EV Charging App

Effective Date: [01 July 2024 ]

This Privacy Policy outlines the practices and procedures regarding the collection, use, and protection of personal information by the KHMER EV Charging App . By using the App, you consent to the terms outlined in this Privacy Policy.

1. Collection of Personal Information: We may collect personal information provided by users during registration, such as name, email address, phone number, and payment details. Additionally, we may automatically collect certain information about users' devices, including IP address, device type, and operating system.

2. Use of Personal Information: Personal information collected is used to facilitate and improve the App's services, including processing payments, providing customer support, and optimizing user experience. We may also use collected data for analytics and marketing purposes, with users' consent.

3. Sharing of Personal Information: We do not sell, trade, or rent users' personal information to third parties. However, we may share data with trusted service providers who assist us in operating the App, conducting business, or servicing users, provided that such parties agree to keep this information confidential.

4. Security Measures: We implement appropriate security measures to protect against unauthorized access, alteration, disclosure, or destruction of users' personal information. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. User Rights: Users have the right to access, update, or delete their personal information stored by the App. Users may also request to opt-out of receiving promotional communications from us. Requests for data access, updates, or deletion can be made by contacting us through the App.

6. Children's Privacy: The App is not intended for use by children under the age of 13. We do not knowingly collect personal information from children under 13. If a parent or guardian becomes aware that their child has provided us with personal information without their consent, they should contact us to remove such information from our records.

7. Policy Changes: We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the updated Privacy Policy on the App. Users are encouraged to review this Privacy Policy periodically for any changes.

8. Refunds and Cancellations: Refunds for EV charging fees may be issued in accordance with our Refund Policy. Users may request refunds for charging sessions that were not completed or for any billing errors. Cancellation of charging sessions may be subject to cancellation fees as outlined in the App.

9. Billing and Invoicing: Users will be billed for EV charging services based on the charging duration and applicable rates displayed within the App. Invoices or receipts for charging transactions may be provided electronically through the App or via email upon request.

10. Contact Us: If you have any questions or concerns regarding this Privacy Policy or our privacy practices, please contact us by Email : khmerevenergy@gmail.com

By continuing to use the KHMER EV Charging App, you signify your acceptance of this Privacy Policy and any updates or modifications thereto.